CleverOrcaVT New Platform FAQ

Welcome to your trusty guide for all your new platform questions! Remember, we're here for you. If you need any more help, don't hesitate to reach out to us at support@cleverorcavt.com. We've got your back!

Frequently asked questions

I have a CleverOrcaVT package. How can I access the new platform?

Once the new platform goes live on Feb 26th you'll receive an email containing a link to set a password and access your courses on the new website and the app. 

I tried using my old platform logins for the app and new website, but it's not working. What's the issue?

To access your courses, all you need to do is to set a new password. Just follow the instructions we sent you by email on Feb 26th. If you can't find that email or encounter any issues, simply click on Sign In > Forgot Your Password to receive a password reset email.

I don't have any CleverOrcaVT package yet. How can I access the new platform?

When our new platform goes live on Feb 26th that's your green light to jump in and sign up for any of our new and supercharged review packages.
If you'd like to start with something free, go for the Pre-Assessment. It’s got 100 free questions to help you figure out if you're all set for the VTNE.

Do I have to pay for access to the new platform?

No, you don't have to pay anything if you're a current member. Good news! If you had the Success Package you will receive a FREE upgrade to the VIP Package and the new perks:
  • Pre and Post Assessment 
  • 3 Mock Exams 
  • 500 Drugs Quiz + WakeUpMemory techniques
  • Question Bank 
  • Unlimited extensions until you pass

Should I stick with the legacy platform or switch to the new one?

The choice is entirely yours, and we're here to support whatever you decide. However, there are some fantastic benefits waiting for you on the new platform:

  • Access to our mobile app.
  • Pre-and Post-assessments courses.
  • 500 new drug quizzes and WakeUp Memory techniques.
  • Question bank 


We highly recommend trying out the new platform to take advantage of these exciting perks! But don't stress, the legacy platform isn't going anywhere, and you can continue to use it if you prefer until April 30, 2024: 
https://www.legacy.cleverorcavt.com

What happens to my progress and courses in the legacy (old) platform?

You can still access your courses through this link: https://www.legacy.cleverorcavt.com

It's important to note that any courses you have in progress on the legacy platform won't be automatically transferred to the new platform. You will have access to the legacy platform until April 30, 2024. During this time, you can choose to use both platforms if you wish.

Will the new platform show my progress from the legacy platform?

Unfortunately, your progress from the legacy platform won't transfer to the new one. Consider the new platform as a fresh start. The questions, format, and overall experience have all been improved. Your progress will only be tracked on the new platform from this point forward.

But you can still access the legacy platform https://www.legacy.cleverorcavt.com 

You can think of the new platform as an added bonus, as you will get new and challenging questions that are not available on the legacy platform. However, everything you learn on the legacy platform is sufficient to pass the VTNE. That said, it’s your choice. You can use the legacy platform only, or the new platform only, or both! 

I want to return to the old platform to check my progress. What should I do?

No problem at all! Just click here https://www.legacy.cleverorcavt.com and log in using the same email and password you were using before. Everything remains the same; only the link to access has changed.

What if I had a free trial with CleverOrcaVT before?

No worries! You can do the free trial again on our new platform. It has different content, and we think you'll enjoy it! Get the new Free Trial.

Why did we create a new site and upgraded our content?

We decided to create a new website and upgrade our content to make your experience with us even better! And with the new app, we think your experience is going to be top-notch. We wanted to make sure the app syncs perfectly with the website, so any progress you make on one will be reflected on the other seamlessly. It's all about keeping things smooth and convenient for you!

How do I access the mobile app?

If you already have any of our courses (Success Package, mock exams, or free trial), simply download the app from the App Store or Google Play and sign in with your email address and password. Please note: before signing in to the app, you must create a new password using the link we sent you via email.
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If you have any other questions please reach out at support@cleverorcavt.com, we'll be here, eager to help!